01
Describe the work you will perform
Tell SparkGlim whether you are introducing an organization, implementing an integration or operating a branded service. Those roles require different responsibilities and access.
02
Agree the account relationship
Partner or agent involvement does not automatically create reseller permissions. The approved organization or reseller arrangement determines account ownership and the operations available to your team.
03
Prepare a clear handover
Agree who owns domains, brand assets, credentials, support and financial review. Document how the customer will receive access and how the partner’s access will be maintained or removed.
Connect this to your operating model.
Review your organization or reseller responsibilities alongside the products, account permissions and support arrangements you need.